What are employers looking for in Clerical or Customer service candidates?

Clerical and customer service positions are notoriously difficult to find in Western Wisconsin. When we do have openings the employers are very picky and are looking for the best of the best! What are employers looking for in Clerical employees?? Most employers are looking for at least a year of clerical office experience. They want to know that you can handle any situation that may pop up . They want candidates that have telephone experience, email experience and Microsoft office suites especially Word and Excel experience. If your looking for a move into clerical and have limited computer skills we suggest taking a class or doing some tutorials to brush up your skills. Many companies require typing test and require at least 40 words a minute. Along with these skills they are looking for great personalities, someone that wants to learn and someone who is excited to be a part of a team. Sometimes a great personality and eagerness to learn can get you in the door even if you don’t have all the required skills. A willingness to learn and go the extra mile can sometimes beat out an applicant that has tons of experience but is set in there ways. It is especially important to dress for success when going in for a clerical interview. Remove that half peeled off nail polish, make sure your outfit is clean, no stains, pressed and at the least, business causal. Most clerical positions in the area are business casual which means no jeans, no leggings and scuffed tennis shoes are a definite no. Your appearance communicates a lot to a prospective employer! Put a smile on your face and shine, let them see what type of personality you have and what you are going to bring to the position. Be friendly, sit up straight, answer questions thoroughly and sell yourself! Try not to use the words ummm, like, or you know, never bad mouth a previous employer, keep your hands, knees and feet still. Always take fresh copies of your resume, and references to pass on to the representative. Take multiple copies so you are prepared if you interview with more than one representative. Thank them for their time and the opportunity to interview with them. Always send a thank you email or text, that extra thank you can go a long way.

Hudson Staffing is happy to help you find clerical work. We can assist you in creating a great resume and are willing to go the extra mile for you. We work with many companies to assist in staffing clerical and customer service representatives. The more information you provide to us and the more questions you ask, the more we can assist you in finding a job you will love.

As of June 17th, 2021 Hudson Staffing is looking for candidates to fill these positions-

Short term- 4-6 weeks- Administrative coordinator– Meet customer service objectives to ensure business growth development, and support day to day operations and client advocacy. 
Communicate effectively, comply with applicable legal requirements, standards, policies, and procedures. 
Computer efficiency, prioritize, and multitask effectively.  Customer service to internal and external clients.
Administrative and clerical support, including mailing, scanning, faxing, and date entry. 
1st Shift, 8:00pm-5:00am, Mon-Fri, $14.00-$15.00 hour

Customer Service Representative- Customer Service skills, Inbound and Outbound phone calls, taking orders, data entry, and placing orders. Placing orders with vendors, high degree of accuracy and attention to detail, experience
with MS Office (word & excel) 1st Shift, 8:00am-4:30pm, Mon-Fri, $15.00-$17.00 hour, Overtime Hours: Mon-Fri 6:30am-5:00pm

Accounts receivable-Accounts Payable, Accounts Receivable, Accounting experience
Customer Service skills, Inbound and Outbound phone calls. High degree of accuracy and attention to detail, Experience with MS Office (word & excel) 1st Shift, 8:00am-4:30pm, Mon-Fri, $15.00-$17.00 hour, Overtime Hours: Mon-Fri 6:30am-5:00pm

Office Manager- This position requires 3-4 years’ experience, Customer Service skills, Accts. Payable and Receivable
Clean, organize, inbound and outbound phone calls, computer skills. This position is 30 hours a week
1st Shift, 9:00am-3:00pm, Mon-Fri, $16.00-$20.00 hour DOE

If any of these positions sound right for you give us a call!